Ted Benna invented the 401(k) plan in 1980. Today we think of it as a technological stone age, but back then we celebrated the wondrous improvements technology was bringing to financial markets. Charles Schwab had opened a “discount brokerage” in 1975 after deregulation. It now only cost a few hundred dollars to make a stock trade. The “no-load” mutual fund was gaining market share. A young upstart John Bogle at Vanguard was putting pressure on the mutual fund industry. Loads fell to “only” 4.5%. Mainframe computers (with front doors) were communicating with each other over phone lines, thus allowing for 24-hour stock quotes and automated trading.
The largest businesses were the first to adopt 401(k) plans. All of the paperwork was manual. Information and money moved slowly. Everything was done on a custom basis. Savings from economies of scale were enormous.
As money started to rush in to plans, fund companies took the lead in marketing 401k plan products that included investments (by necessity all were from a single fund family), brokerage fees, and proto-recordkeeping services. Fund companies collected all the fees, and paid out service providers. Fund companies already had the technology to most efficiently handle the trading transactions and to keep track of everyone’s fees.
Cash flows into 401(k) plans took off, and the competition for assets became fierce. New fund companies emerged and opened multi-family investment lineups. Consulting firms specializing in benefits design sprang up and offered new savings arrangements. The cost of investing fell, but only for the largest plans.
Then market slump and recession of 1991 put an end to private pension plans. 401(k) plans became the key (only?) vehicle for retirement savings. 401(k) plans became synonymous with “retirement plans.” Plan participation was no longer a benefit for the few, it was darn near an entitlement. The bull market of the 90s served to hide some of the costs of 401(k) plans, and fund company profits went through the roof.
Then technology changed everything.
With a new robust internet, change came quickly. By 2000, loads on mutual funds disappeared. Trading costs fell to pennies. Daily valuation and trading became the norm. Many of the services became commodities. Plan administration as a percentage of assets fell. The high costs and economies of scale that favored larger employers were competed away. ETFs and index funds rose and fees fell. Target retirement date funds appeared. Investment advisors used new compensation arrangements to accommodate those funds that no longer paid commissions. New technology allowed service providers other than fund companies with access to efficient cash movement. In short, fees got democratized.
Today, access to information and transparency are better than ever before. Seriously. So much has changed, except for… indirect compensation. There is no longer a market efficiency argument for its existence. To the contrary, indirect compensation arrangements are now the primary means of 401(k) fee obfuscation.
While the industry squabbles over fee disclosure regulations, the root problem has been, and remains indirect compensation arrangements. Reforming fee disclosure regulations would be great, abolishing indirect compensation would be better.